Terms and Conditions

Last Updated: 3rd March, 2025

Welcome to Universe Importation! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

  • Universe Importation operates this website to provide online shopping services.
  • We reserve the right to update, modify, or discontinue our services at any time without prior notice.

2. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any unauthorized use of your account should be reported immediately.

3. Orders and Payments

  • All orders are subject to availability and confirmation of payment.
  • We reserve the right to cancel any order for reasons such as pricing errors or fraudulent activity.
  • Payments must be made through the accepted methods displayed at checkout.

4. Shipping and Delivery

  • Shipping times may vary based on location and product availability.
  • We are not responsible for delays caused by third-party shipping providers.
  • Any delivery issues must be reported within 3 days of the expected arrival date.

5. Returns and Refunds

  • We accept returns within 3 days of purchase, provided items are unused and in their original packaging.
  • Refunds are processed within 7 days of receiving the returned product.
  • Some products may be non-refundable; please check the product listing for details.

6. Intellectual Property

  • All content on this website, including logos, images, and text, is the property of Universe Importation and may not be used without permission.

7. Limitation of Liability

  • Universe Importation is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • We do not guarantee that our website will always be secure or free from errors.

8. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

9. Governing Law

  • These terms shall be governed by and construed in accordance with the laws of The Republic of Ghana.

10. Contact Us

If you have any questions about these terms, please contact us at [email protected].

By using our website, you agree to these Terms and Conditions. Thank you for shopping with Universe Importation!